39bat's Privacy Policy –
Your Data, Our Responsibility

39bat (https://39bat.org) is a trusted online betting and gaming platform in Bangladesh. We believe that in any digital service, a user's Privacy Policy Compliance is a fundamental ethical responsibility. This policy is designed to keep you informed — what data we hold about you, why we hold it, and how it is kept secure.

By using the 39bat website or app, you automatically Privacy Policyyou are agreeing to. This policy is part of our Terms & Conditionsapplies in conjunction with.

We understand that many people hesitate to share personal information online. To address that concern, 39bat's privacy policy is written in plain language with full transparency. No hidden terms, no complex legal jargon.

39bat collects specific types of information to operate its services properly. We retain only what is genuinely necessary.

We do not collect information about your religion, political views, health, or any other sensitive personal matter.

39bat collects information through several methods. Each method is either based on your consent or forms a standard part of the service.

• During Registration: Name, mobile number, email, and password are collected.
• During KYC Verification: Uploaded ID documents and selfies are stored for verification purposes.
• During Deposits & Withdrawals: Mobile banking numbers and transaction details are recorded.
• While Using the Platform: Your IP, browser, and gaming activity are logged automatically.
• When contacting support: Information provided via chat or email may be stored.
• Cookies & Tracking Technologies: Cookies are used to improve your website experience.

39bat uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to your service.

• Account Management: To ensure secure registration, login, and account protection.
• Identity Verification (KYC): To verify age and identity for the prevention of fraud and money laundering.
• Transaction Processing: To process deposits, withdrawals, and bonuses accurately.
• Customer Support: To resolve your questions, complaints, and issues.
• Promotions & Offers: To send you relevant offers based on your preferences (with your consent).
• Security Analysis: To detect unusual activity and fraud.
• Legal Obligation: To comply with government directives and regulatory requirements.
• Service Improvement: For analytical purposes to improve your platform experience.

39bat may share your personal information with third parties only in limited, well-defined circumstances. The reason for each instance of sharing is clearly stated below.

• Payment Processors: Only the minimum information required to complete bKash, Nagad, Rocket, or bank transactions is shared.
• KYC Verification Service: With certified third-party verification agencies for identity verification.
• Legal Authorities: To the relevant authorities when required by court order or government investigation.
• Security Analysts: With specialist agencies for fraud detection and prevention.

Outside of the above cases, 39bat does not share your information with any advertising agency, data broker, or other commercial entity.

39bat employs the latest technology and processes to keep your data secure. Our security measures meet international standards.

• SSL/TLS Encryption: Every data transmission is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Data Masking: Sensitive information (such as payment numbers) is masked when stored.
• Regular Audits: Third-party security experts conduct regular system audits.
• Restricted Access: Only authorized personnel may access specific data.

Cookies are used on the 39bat website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: To understand which sections of the site are most frequently used.
• Marketing Cookies: To show relevant promotions (you can opt out at any time).

You can delete cookies or block new ones at any time through your browser settings. However, some features may become limited.

39bat does not retain data longer than necessary. A defined retention period is set for each category of information.

Upon expiry, data is securely deleted or anonymized.

Every 39bat user holds specific rights over their personal information. Contact our support team to exercise any of these rights.

39bat strictly prohibits anyone under 18 from accessing the platform. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• Age verification via KYC documents is carried out in cases of suspicion.
• Any account found to belong to a minor will be immediately closed and all associated data will be deleted.

39bat may update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered mobile number or email.

• The update date will always be displayed at the top of the page.
• Re-consent may be required for major changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page regularly to stay informed of the latest changes.